Flying these days just isn't any fun at all. Airlines are filling their planes to the bursting point. Cancelled and delayed flights are becoming the norm. Holding passengers on flights for hours continues. And getting through security is a joke - just not one that's funny. Even when you are a executive level passenger you get stuck in the back of the plane in the middle seat and the airlines don't seem to care much at all. For those that complain, the airlines send you a few thousand miles, and wash their hands.

And let's not forget, none of the cargo below you on the plane has been screened and the traffic control system is so antiquated it's a wonder that there hasn't been a major tragedy.

And as a consumer, there's not much to be done. All of the airlines seem to have given up on even pretending that customer service is important. Their primary goal is - bums in seats. How many people can they pack on, while controlling costs, including gaining major concessions from pilots and flight attendants (which explains their bad attitudes these days).

Is there a market out there for an airline that provides high quality service, comfortable seating, and reliable schedules? Let's hope so.

Gillian Parrillo
The Sacramento Executive