Words of advice from Oprah on managing a startup's growth:

The biggest mistake in the beginning was not understanding that you need infrastructure and systems in orer to run a business. And that there's a reason why there's a hierarchy in reporting systems in business. You can't handle a business like a friendship. I started out with four or five of us, and then there were eight, and then there were 22. And I kept trying to manage it as though there were still the four of us. And it wasn't until 1994 that I actually brought in someone to be president and organize the systems. I was a crazy person trying to do it all.

Gillian Parrillo
SacWomen